Terms of Use

Last updated 09 Nov 2026

These terms govern the use of medibyx.com, operated by PT Medibyx Sinergi Indonesia (“Medibyx” or “we”). By using this site, you agree to these Terms of Use. If you do not agree, please do not use this site.

1. About this site

This site provides information about Medibyx and the information technology services and solutions we provide, including sourcing, deployment, inventory management, device lifecycle, IT asset disposition, and security. It also provides forms for contacting us and applying for jobs.

2. Information, prices, and offers

  • Information on this site is general and may change without notice. We work to keep it accurate and up to date, but we do not guarantee that all information is always complete or error-free.
  • Specifications, availability, and terms of third-party products follow their manufacturers’ terms.
  • Nothing on this site is a binding offer. Prices, offers, and services apply once they are set out in a written quotation or a separate agreement between you and Medibyx, and the terms of that document prevail.

3. Using the site

You agree not to:

  • use the site for unlawful purposes or in ways that harm others;
  • send false or misleading information, or someone else’s information, through the forms;
  • send spam, malicious code, or unlawful content;
  • try to access parts of the site, accounts, or data you are not entitled to, or interfere with the site’s performance and security, except through the route set out in our Security Policy;
  • collect the site’s content automatically in bulk without our written permission.

4. Forms and communication

  • You are responsible for the accuracy of the data you send. Your personal data is handled in line with the Privacy Policy.
  • Sending a message or a quotation request does not create a contractual obligation for you or for us.
  • Sending an application does not guarantee that you will be contacted or hired. Medibyx never charges any fee during recruitment. If anyone asks for payment in Medibyx’s name, ignore it and report it to us.

5. Intellectual property

The content of this site, including text, design, photos, graphics, and the Medibyx logo, is owned by or used with permission by Medibyx and protected by law. You may view, print, and share links to pages for personal use or for your company’s internal use, but you may not copy, modify, or use the site’s content for commercial purposes without our written permission.

Third-party names and logos shown on this site, such as Apple, WatchGuard, Hexnode, and MSI, are trademarks of their respective owners and are shown to identify products, services, or partnerships related to Medibyx.

This site links to third-party sites, including social media and related companies’ sites such as Ionmara and Terromarket. We are not responsible for their content, policies, or practices. Your use of other sites is subject to their own terms.

7. Availability

We work to keep the site available, but it may occasionally be unavailable because of maintenance, technical problems, or matters beyond our control. We may change, add to, or discontinue any part of the site.

8. Limitation of liability

To the extent permitted by law, Medibyx is not liable for indirect losses arising solely from your reliance on general information on this site without confirmation from us, or from the site being temporarily unavailable. These terms do not reduce your rights under the law, including Law No. 8 of 1999 on Consumer Protection, and do not apply to losses caused by our wilful misconduct or gross negligence.

9. Governing law and disputes

These terms are governed by the laws of the Republic of Indonesia. Any dispute will first be settled by discussion in good faith. If no agreement is reached within 30 days, the dispute will be settled through the Central Jakarta District Court, without affecting a consumer’s right to seek resolution through the Consumer Dispute Settlement Agency (BPSK) under the law.

10. Language

These terms are available in Indonesian and English. If the two versions differ in interpretation, the Indonesian version prevails.

11. Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top of the page shows the version in force. By continuing to use the site after a change, you agree to the updated terms.

12. Contact us

PT Medibyx Sinergi Indonesia
The City Tower, Level 12 Unit 1N, Jl. M.H. Thamrin No. 81, Jakarta 10310, Indonesia
Email: info@medibyx.com
Phone: +62 811 8999 73 · Office: +62 21 2960 2162